Latest Procedures:

  1. Undivert and Divert the Panasonic Landline
  2. Do not divert the Mobile - but check for recorded messages
  3. You may need to hold the TALK button down for a while - it's a little sticky.
  4. When testing whether the un-divert is off -WAIT for someone to answer, or you get an answerphone to leave a message - SAY - "It's Wollongong CSO calling, just testing our system. NO need to call back. Have a Great Day"


LANDLINE HAS A PANASONIC PHONE ATTACHED


This is the model number

KX-TGA431AL



THE MANUAL FOR THIS PHONE -


Click here to read pdf.

Setting Up DIVERT (Call Forwarding)
on Landline Panasonic Phone.

UNDIVERT:  #21#


DIVERT: *21phonenumber#

i.e. *211300222222#

FOR INTERNET ACCESS
Check Mobile is on 4G network - to check, click this link:

https://www.samsung.com/au/support/mobile-devices/network-mode/


MAKE SURE MOBILE HOTSPOT IS ON


GO TO:


• SETTINGS


• CONNECTIONS


• MOBILE HOTSPOT AND TETHERING


• PUT MOBILE HOTSPOT ON


( WILL ASK TO TURN WIFI OFF)



..

FOR INTERNET ACCESS



BEFORE: Check Mobile is on 4G network - to check, click this link:

https://www.samsung.com/au/support/mobile-devices/network-mode/






Recharge due 21 August.
Ro to buy new SIM card and transfer mobile to Illawarra and South Coast CSO Inc business Account.
And at same time use our Debit Card Account to pay.
Then will be set up for the future

Ro is "owner"

But Deb, Cassie and Tim are all authorised on this account should anything happen to me


SAMSUNG HELP


Call  1300 425  229


THEN PRESS numbers for

TROUBLESHOOTING UNTIL GET A HUMAN.

TELL THEM the problem.

2. our mobile number is
0409 48 48 15


And  REFERENCE NO: 120 431 8139

3. BUT that you will need to set up a 3 way call to get Ro as the authorised person to give the go ahead.


To do this


To make a 3-way call on a Samsung A16, (after dialling and being on the line with SAMSING  the first person)

tap "Add call" once connected, dial the second person, and tap "Merge".

The Samsung A16 allows merging calls into a conference, typically supporting multiple participants depending on your carrier.

Click to see how.

https://www.google.com/search-3+way

NOTE: We are only diverting the Landline - Panasonic Phone when we leave and un-divert when we come back.

We are NOT diverting the OFFICE  MOBILE -

But please

CHECK for any new Recorded Message on when you arrive.


If you need help setting up your PIN or greeting for the first time, check out the full Telstra MessageBank Setup Guide.

Recorded Message for AA Mobile

Hi
you've reached the answerphone for the Alcoholics Anonymous AA Wollongong Office.

If you want help for stopping drinking, please ring AA's helpline 1300 22 22 22.

 If you'd like to leave us a message about a literature order or anything else, one of us will be happy to call you back when we are on duty in the office.

Our Office is open Mondays, Wednesdays and Saturdays 9am to 2pm.

Have a great Day


How to Call Forward From a  Mobile - NOT USING NOW




1. Open the Phone app: Locate and open the Phone app on your Samsung device. 

    Green left hand icon


2. Access Call Settings: Tap the menu icon (usually three dots or lines) and select "Settings".

3. Navigate to Supplementary Services:

Scroll down and tap on "Supplementary services"

or "More settings" then "Call forwarding".

4. Choose Call Forwarding Option: Select the type of call forwarding you want:

. 
 Always forward: Forwards all calls. 



Type in 1300222222 


 Forward when unanswered:


Forwards calls if you don't answer. 

Leave as is

 Forward when busy:


Forwards calls when you're on another call. 

Leave as is

 Forward when unreachable:


Forwards calls if your phone is off or out of service.



Leave as is

5. Enter the Number:

Enter in the contact number that you would like the calls to be forwarded to.

13002222

Once complete tap on the Enable button.

To Turn Off Call Forwarding

1. Repeat to Step 4 above

2, Choose Always forward: Forwards all calls. 

3. Choose Disable 

4. Press Circle or < to return to main screen

NOTE: The instructions we got to turn off all diverts was just turning off the Answer Phone function on the phone.

ALL Telstra codes only work on Land Lines !! &^^)**_{&U{)


TO RESET PHONE


  1. Turn Off Phone for at least 10 seconds
  2. Then turn back on
  3. So to Settings > Connections .
  4. Turn the Flight Mode ON,
  5. then turn OFF

ANOTHER WAY


  1. Go to SETTINGS
  2. SEARCH
  3. RESET
  4. A LIST COMES UP
    .... Asks to back up phone ... IGNORE
  5. SCROLL to RESET
  6. Press RESET NETWORK SETTINGS
  7. > Put in Mobile phone's pass code 130130
  8. CLICK RESET NETWORK again
  9. Phone may turn off then come back On.


TO Check all phone software is up-to-date;

  1. go to Settings
  2. General Management
  3. Software update .. check if an update is there.?



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